Comments From Log Home Customers

PrecisionCraft Customer Testimonials

Don't just take our word for it, see what our clients have to say about our services. We work hard to ensure that our clients have an experience worth quoting. Many of our clients allowed us to showcase their appreciation below:

Read more about our dedication to Customer Satisfaction

More Customer Testimonials

Mike & Laurie from McCall, ID
In my search for a provider I contacted five nationally recognized companies in Idaho and Montana. After personally meeting with and touring their facilities, I found the level of knowledge and professionalism of PrecisionCraft's staff, combined with their state-of-the-art manufacturing plant, far superior to the competition. With PrecisionCraft's architectural partner, Mountain Architects, we were able to combine our favorite design features. . . to create our personal home design in only a few meetings. [During construction], I was soon pleased to find all manufactured products were a perfect fit and the minor technical issues were quickly resolved by PrecisionCraft's staff, that day. From design to delivery, PrecisionCraft's ability to continually exceed my expectations made them an invaluable partner in the building process.

Doug & Barbara from Woodside, CA
I want to thank you for all your support throughout the entire process of building our wonderful log home. Its hard to imagine that any other log home company could have been more perfectly suited to us. Our experience with PrecisionCraft has been an incredibly positive one. From the very first phone call, we have received only the best of care and service. We contacted PrecisionCraft after seeing one of their log homes being built. The conversation with that homeowner was filled with praise. If anything, it sounded too good to be true. Now here we are in the same situation-unable to say anything negative about the whole project. Absolutely everything ran smoothly. We chose a log home floor plan, modified it several times, and came up with one that works for us. Through all of the changes and questions, PrecisionCraft representatives were knowledgeable, patient and professional. The contractor was impressed (and relieved) by the accuracy with which the logs were cut. It all went together just as it was supposed to. Now that our log home is done, we can honestly say we have no regrets. Our experience with PrecisionCraft has been a completely satisfying one. We recommend PrecisionCraft to anyone who wants a quality log home supported by a committed and knowledgeable group of people.

Jeff & Val from Collinston, UT
Recently we bought a log home package from PrecisionCraft. We were impressed by the product but more importantly, we were impressed with the people we dealt with. Out of all the companies we had visited we had decided PrecisionCraft offered the building system we desired. PrecisionCraft has a good product, but more important than that they have some very good, competent people working for them. It is the people who sold us more on PrecisionCraft than anything. And it is because of them we would not hesitate to recommend PrecisionCraft to others. We are finally working towards making a 16 year dream come true.

Tim from Missouri Valley, IA
From designing the home to the financial details, PrecisionCraft was very easy to work with and I would do it all again with you if I decide to build another log home.

Karen & Steve from Evanston, WY
Throughout the entire process of the building of our log home, PrecisionCraft has been absolutely wonderful to work with. After a solid year of researching log home materials, the different methods of construction, visiting many construction sites, model homes, and attending log home shows, there was only one obvious choice for us. Our log home is absolutely gorgeous. There isn't one person that has visited, and there have been many, that aren't in awe over how beautiful PrecisionCraft's product is. Even our neighbor (that paid 2 times as much for his handcrafted log home) has commented time and time again on how much he loves our home. Please feel free to send anyone our way for a recommendation, we don't even have one complaint through all of our dealings, and praise PrecisionCraft on the professionalism and sincere concern for our satisfaction.

Dennis & Erin from Lake City, CO
My wife and I wanted to take a few minutes to thank you and your staff for producing our beautiful log home. Our sojourn began with a search for a log company who produced a quality product and took the time to be not just a log provider but a partner in the experience. After narrowing our quest to three log producers, and visiting two of them, we arranged a tour of PrecisionCraft. During our tour of PrecisionCraft, it was apparent your company used the Deming Quality Process to focus on customer needs and timely production. Our log home package was promptly delivered as promised and your staff was there to help in the assembly. Our new home is now the envy of the community. Congratulations on producing a quality American product! Please don't hesitate to use us as a reference for future log home owners.

Craig from Boise, ID
Our cabin in McCall is now one year old, and as I sit and reflect on the pleasure it has brought us, I wanted to express my thanks for your role in making it a reality. The help we received from you and your team throughout the construction process was invaluable. From our discussions on design plans to the final delivery and stacking of the logs PrecisionCraft stood behind its product 100%. Out of the many design features that stand out in this cabin, the most impressive of all is the log package itself. The natural charm of the wood beautifully creates the mood we were looking for in our mountain retreat. Many thanks to the PrecisionCraft team for an exceptional product and a job well done!

John & Jerri from Graham, WA
We have been looking forward to building and living in a log home for more than 20 years. For the past several years we have been looking at various home builders and log structure providers both through various log home magazines and the internet. When we arrived at your yard, we were about 75% to 80% ready to make a decision on which company to work with. By the time we returned to our car, after being shown the homes that you took us to, we were ready to let Precision Craft do our log home. Again thank you for the great customer service extended by both of you and the wealth of information we received.

Gene & Patricia from Gilbert, AZ
During the entire time of initial drawings, final blueprints and delivery of our log home package, the experience has been exactly as one would hope. The majority of our contact, both by phone and fax was handled in a forthright and pleasant manner. Each and every phone call to your offices was answered or returned usually within the same day. Your product has met the high standards that we expected in building our home. We couldn't be more pleased with the results. Without hesitation, we would recommend your product and personnel to any interested party. We would like to take this opportunity to thank you for a job well done.

Leon from Canby, OR
We truly love our log home.

Michael from Astoria, OR
We will be sure to tell our friends and acquaintances that are interested in log homes about your company and the great service that we have received.

Dan and Mary from Voorheesville, NY
I wanted to tell you how well your Customer Service Manager represented your company. He dealt with us honestly and fairly and he competently did the work, even though conditions were cold and damp. But more then that he was a genuinely nice man who seemed very interested in having us feel good about our log home, and your company, when the work was over. In this he succeeded admirably. I would have no hesitation in recommending your firm to anyone who might ask, in no small measure because his words, and actions, made it clear that you stand behind your product.

Gordon from Cloudcroft, NM
It has been a distinct pleasure in working with PrecisionCraft to design and produce our log home. Your expert and professional advice so many times proved invaluable to me in the process of selecting the best type of logs, the species, the finish and style. The structure is beautiful. I have been most impressed with PrecisionCraft as a company. I searched long and diligently for a log company that could produce the log structure I wanted and a company that could deliver as planned. A company that, after all is said and done, will stand behind their product and services to please the customer. You have more than filled that bill with me. PrecisionCraft is a company with state of the art technology, professional skill and integrity to do the job and are the best in the business. I have no reservations to highly recommend your company to anyone. Thanks PrecisionCraft.

Joe & Sheila from Logan, UT
We want to take this opportunity to thank PrecisionCraft for supplying our recently constructed log home. We are very pleased with the quality of the logs and the overall appearance of the building. We have had a number of local contractors stop by to see our project and admire the way the logs look and fit together. We appreciated the use of the 800 phone number which allowed us to keep in touch with PrecisionCraft during the building phase. Prior to selecting PrecisionCraft as our supplier, we looked around for a couple of years at a large number of log home suppliers. We have been very pleased with our selection of PrecisionCraft. Your product met our expectations to the fullest extent. We highly recommend PrecisionCraft to our friends. Anyone who would like to talk to us about our experience in building one of your structures is certainly welcome to contact us.

Donnie from Pecos, NM
I would like to express my deepest gratitude to you and the staff of PrecisionCraft for the superb professional service they provided me during the planning, construction and completion of my PrecisionCraft Log Home. The diligence and zealous determination exemplified by PrecisionCraft's staff to ensure the highest quality of professionalism and customer satisfactions is second to none. In addition, your understanding of the tremendous apprehension one endures while building a home proved to be a refreshing notion. I am thankful for the patience and expertise you personified during the process. Your patience and knowledge provided me the confidence and comfort in knowing I was dealing with a professional and competent organization. One only has to pick up any Log magazine to see the endless assembly of log providers and the countless promises of customer satisfaction. I can attest that PrecisionCraft possesses the professional staff, the highest quality product and customer service that one desires when building their home. It has been an extremely pleasurable experience to have worked with the staff of PrecisionCraft. I highly recommend PrecisionCraft to anyone seeking a five star organization. Again, thank you for your support and proficient professional service.

Hollis & David from Wheaton, IL
We have just completed our beautiful log home in Jackson, Wyoming. It is really a dream come true! My husband and I would like to send our thanks to the entire team at PrecisionCraft for making this a stress free quality project. We did our research, and concluded that your product was not only the highest quality milled log package available, but also reasonably priced and came with all the necessary customer service through completion of the building. The custom design process worked efficiently through your in-house architects. I'm sure that we enjoyed a tremendous savings in not having to hire an independent architectural firm. Now, after living in the home for several months, I can honestly say that the design is perfect from both an aesthetic and practical perspective. We highly recommend PrecisionCraft to anyone considering building a log home. The look, feel, and smell of our new home are all exactly what we hoped for. Thanks again!

Keith & Connie from Twin Falls, ID
I would like to take this opportunity to thank you for Precision Crafts commitment to providing quality log homes and services. My wife and I have wanted the DREAM log home for quite a few years and had decided on your company a couple of years ago when we just stopped by your facility to get some literature. Your thoughtfulness and commitment to customer satisfaction is as solid as PrecisionCraft's log homes.

Dick & Arlene from Moorpark, CA
We are very pleased with our home, in particular the look of the log package. We enjoyed very much our working relationship with PrecisionCraft. Our home building experience was very pleasant and we have the PrecisionCraft staff to thank.

Sharon from Cheyenne, WY
I have no hesitation recommending PrecisionCraft to friends or neighbors that are interested in building log structures, but the logs advertise themselves so people are usually asking me, from where the logs came. From inception, design, delivery, construction and beyond, I was a coddled customer. My initial phone contact was returned within the first half hour, when three other local companies didn't bother to return my calls. I am extremely pleased with the produce itself, in fact, I often hear some of my contractors boasting about its fine furniture qualities as they explain it to their peers. PrecisionCraft is a first class operation, delivering top quality products with attention to detail, care and compassion.

Brent from Provo, UT
I wanted to write to tell you how pleased we are with your product and service. In terms of product, the logs look great! The uniformity of the logs and the precision with which they fit together are truly amazing. Many people have admired the quality of the logs themselves. We found very little checking and cracking. Nor did we have any problems with your cuts and holes for assembling the logs. As impressed as I am with your product, I am even more impressed with your service. This type of genuine interest in the customer is rare. It not only translates into a quality produce but also a positive experience in using the product. Thank you again for you part in both.

Howard & Judi from Langley, BC, Canada
Our log home is everything we had hoped for and more. The word Precision in PrecisionCraft is not just advertising hype. Your product is, indeed, precise! From the plans to the delivery and final erection of the logs, we found that things were done in a professional and careful manner. We were especially thankful for the special care you take in packing the logs for shipment. There was no surface damage to any of the logs! Great packaging team. Keep up the good work! My brother who helped with the stacking was very impressed by your system and will be contacting you for information on a small home in Michigan. In closing, let me say that it has been enjoyable doing business with your company. I would heartily recommend Precision Crafts product to anyone who was inclined to be an owner builder. It was fun. It was satisfying. It looks beautiful! But then, you folks have known that for years. Keep up the good work!

David & Kae from Farmington, UT
In comparing other log packages, (the one we almost purchased and those we have seen) we consider ourselves fortunate to be building a Precision Craft home. The instructions that are included with the plans have been thorough and easy to follow. We are pleased with the quality of the logs themselves. The on site instruction at the beginning of construction was invaluable. We really appreciated the way you kept in contact with us even after the package was delivered and paid for. The integrity and quality of service we have been shown by PrecisionCraft leave us very sincere in saying we would recommend that anyone anticipating the construction of a log home consider PrecisionCraft first.

Chris from Adair, IA
We appreciate the way you people do business and will be happy to recommend PrecisionCraft to prospective customers.

John & Lisa from Naples, TX
I would like to take this time to tell you how pleased my wife and I are with your log house and the staff we worked with. I couldn't ask for a better team. The whole bunch was just outstanding and I would highly recommend them to anyone! I have had so many comments on the beauty and uniformity of the logs.

Doug from Southfork, CO
My wife and I had the pleasure of visiting your facility in Meridian. From the time we arrived our experience was all we had hoped for and more. We have been planning our log retirement home for 12 years and became sold on Precision Craft several years ago. We look forward to a continued relationship with your team.

Don & Julie from Woodside, CA
We are very pleased with all the Precision Craft people and your product!

Wendy from Yreka, CA
I have visited about 40 log homes and spoken with at least 15 log home companies. PrecisionCraft not only made my dreams come true, they had all the features I felt were necessary. They have been in business a long time, stand behind a quality product, and were helpful every step of the way.